Shipping & Returns
Shipping Information
Products are despatched several times a week and will arrive with you as directed at check out.
Parcels and packages are sent by Royal Mail to the delivery address stipulated at order. Royal Mail will follow their own procedures if nobody is available to receive the delivery.
Contact Us
Unit 5, Upton Industrial Estate,
Factory Rd, Poole BH16 5SL
01202 625400
Returns & Exchange Policy
All refunds/exchanges must be requested by email within 7 days of receipt, and sent to the address on the invoice. Items must be returned in the condition in which they are received or no refund will be given unless the item is faulty. All items are returned at the buyers own expense and we recommend you use a signed for delivery service for your return. Your statutory rights are not affected in any way.
If you believe your order has been lost in the post, and you have allowed 14 days for delivery, please contact us for a LOST IN THE POST FORM which needs to be signed and returned to us for a replacement or refund to be made.